{"id":269,"date":"2023-07-17T23:55:46","date_gmt":"2023-07-17T23:55:46","guid":{"rendered":"https:\/\/kartzillallc.com\/?page_id=269"},"modified":"2023-07-17T23:59:06","modified_gmt":"2023-07-17T23:59:06","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/olamart.co.uk\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"269\" class=\"elementor elementor-269\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a60818e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a60818e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b68ee84\" data-id=\"b68ee84\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49bb940 elementor-widget elementor-widget-spacer\" data-id=\"49bb940\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3694157 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3694157\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b59872e\" data-id=\"b59872e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db01b65 elementor-widget elementor-widget-heading\" data-id=\"db01b65\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Customer Received A Wrong Product<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84575ac elementor-widget elementor-widget-text-editor\" data-id=\"84575ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If a wrong product is delivered to the customer, we will get it picked up for free.<br \/>\u2022 Once the wrong product is received by us, We will dispatch the correct product or refund the amount within 7 working days.<\/p><p>\u00a0The product should be unused and the packaging should not be damaged.<br \/>\u2022 The product should be sealed in its original product packaging.<br \/>\u2022 All supporting documentation such as receipt of purchase, price tags, labels, and warranty card as well as all accessories should be dispatched with the product.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97fa8d2 elementor-widget elementor-widget-heading\" data-id=\"97fa8d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Customer receives damaged goods<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9e3eb6 elementor-widget elementor-widget-text-editor\" data-id=\"b9e3eb6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0Customers may claim refund if they receive damaged goods however they must provide video proof of this.<\/p><p>\u2022\u00a0Customers are advised\u00a0to make video while unwrapping and unboxing their product from delivery packaging. This video will be used as a proof that customer received\u00a0damaged good.<\/p><p>\u2022 If video proof is not provided or video is made after the product has been unboxed then customer will not be entitled to a refund.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e6b609f\" data-id=\"e6b609f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a9ecf0 elementor-widget elementor-widget-image\" data-id=\"1a9ecf0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"476\" height=\"360\" src=\"https:\/\/olamart.co.uk\/wp-content\/uploads\/2023\/07\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-3.jpg\" class=\"attachment-large size-large wp-image-271\" alt=\"\" srcset=\"https:\/\/olamart.co.uk\/wp-content\/uploads\/2023\/07\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-3.jpg 476w, https:\/\/olamart.co.uk\/wp-content\/uploads\/2023\/07\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-3-200x151.jpg 200w\" sizes=\"auto, (max-width: 476px) 100vw, 476px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2638d64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2638d64\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7285686\" data-id=\"7285686\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-146ca63 elementor-widget elementor-widget-spacer\" data-id=\"146ca63\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Customer Received A Wrong Product If a wrong product is delivered to the customer, we will get it picked up for free.\u2022 Once the wrong product is received by us, We will dispatch the correct product or refund the amount within 7 working days. \u00a0The product should be unused and the packaging should not [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-269","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/olamart.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/olamart.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/olamart.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/olamart.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/olamart.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=269"}],"version-history":[{"count":13,"href":"https:\/\/olamart.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/269\/revisions"}],"predecessor-version":[{"id":283,"href":"https:\/\/olamart.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/269\/revisions\/283"}],"wp:attachment":[{"href":"https:\/\/olamart.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}